FAQ about Reservations FAQ about Reservations

Payless is dedicated in providing quality car rentals at an affordable price and our customers can always find the best rate when booking direct on PaylessCar.com. With so many worldwide locations, the choices are endless. Great car rental deals at discount prices, with ever-changing specials, no wonder why so many reserve vehicles directly on PaylessCar.com. At Payless we do the work, so our customers can enjoy the perks!

All drivers must meet the renting location's minimum age requirements, have a valid drivers' license, clean driving record, and present a major credit card in his/her own name at the time of rental. International renters/drivers must have a valid drivers' license from renters/drivers country of origin or a valid international drivers' license. Payless requires written proof of liability insurance covering injury to third persons or their property and collision and comprehensive insurance covering any Payless vehicle while on rent. 

No, this is a common fraudulent practice and this direction did not come from a representative of Payless Car Rental. For more information and how to protect yourself from scams and fraud, click here.

To request a copy of your receipt or rental agreement, please contact us using this form and allow 72 hours for a response.

A "No Show" is a customer that has a confirmed reservation but does not cancel or "show up" at the rental counter. Charges for some vehicles may apply if the reservation is not cancelled at least 24 hours in advance of the reserved pick-up time. Please cancel your reservation in the same manner as you made it, i.e. phone or on line Travel Agency to avoid "no show" charges.

After hours returns are permitted in most instances, please contact the location directly for details.

Cancel notification must be received one hour prior to the scheduled arrival time unless otherwise specified on your reservation conformation.